Allow to improve the processes of sale and attention to the consumer
With the Consumer 180º System, compliance with consumer protection regulations is no longer a burden on the company. On the contrary, it is a tool that allows improving the sales and customer service processes, increasing the positive perception of the company, and anticipating legal actions from consumers and surveillance and control entities.
The increasingly voluminous and demanding regulation in terms of consumer protection, determines that only through tools of legal self-management and compliance, can suppliers and manufacturers fully apply the regulations.
With our Management and Compliance System in Consumer Protection Regulations, Consumption 180º, the company, with the use of existing resources, will be able to manage and fully comply with the regulations on consumer protection.
The Consumption 180º System covers all aspects that impact the relationship of the supplier with consumers, for which there is a special regulation that imposes additional responsibilities to the supplier in favor of the consumer.
¿How do we do it?
Diagnose level of compliance.
Development of corrective processes and documents.
Implementation of corrective measures.
Establishment of a culture of compliance and permanent education in consumer protetion regulation.
Drafting compliance manuals and policies.
Development and implementation of Compliance Unit Consumption 180º Compliance officer.